Frequently Asked Questions
How long will it take for my order to arrive?
Does my delivery need to be signed for?
We can deliver to a work place - remember to add a different delivery address at the checkout.
You can specify where you would like your order left if you know you won't be in by completing the special instructions box in the cart.
Can I track my parcel?
What happens if my delivery is delayed?
Can I collect my order from your shop?
Will my meat be delivered frozen or chilled?
How do you ensure that the meat stays fresh during the delivery period?
Do your products come with cooking guidance?
What do I do if I am not happy with the products I receive?
We take great pride in the quality of our products and we want you to buy in complete confidence. Therefore we provide a guarantee to offer a refund, credit or replacement if you are not completely satisfied with the meat you receive.
Can I order my meat for Christmas delivery?
Christmas orders will all be dispatched on 22nd December for delivery on 23rd December.